So I paid the money and got the data on the EHD, and carried my computer back home to get it fixed. I called up the computer repair people- who are also the people who manufactured and sold it to me in the first place- and did as they told me to reset it to factory defaults. I clicked on the buttons. Error message. I went back and clicked again. Error message.
Me: Um hello, your process for fixing my computer isn't working?
Him: Oh, it seems it needs to be repaired by professionals. Send it to our outlet in Markham, and you should get it back in about two weeks.
Me: -wait. Can I not take it to the local repair place?
Him: Well you can, but it won't be covered by the warranty, and you'll have to pay for it.
Me: . . .
So I'm just like- SURE. FINE. WHATEVER. So into the outlet in Markham it goes, and I'm on a borrowed computer until it gets back. So I head back to my dorm earlier today and attempt to log on to the internet.
Internet: Error. Product key not valid.
Me:
CTHULHU FHTAGN |
Customer Service Dude: The code only works once, and then it's obsolete. If you want to get our service on another computer, you need to go to the co-op office and explain the situation to them.
Me: THANK YOU MUCHLY. *hangs up*
Then: I went to look up the office hours.
And discovered that they are closed on Sundays.
DON'T FUCKING TALK TO ME, OKAY |
When Great Chthulhu arrives, the greatest wailing and gnashing of teeth will be amongst incompetent tech-support. The Great Old One HATES incompetent tech-support. (I'm soooo lucky I KNOW A GUY. You need to KNOW A GUY. Sometimes they fix your stuff for cookies. :)]
ReplyDeleteIt really is kind of pathetic that I've lived on a campus populated by engineers and science majors for the past two years, and still I do not KNOW A GUY.
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